Delivery & Returns

Non Plastic beach Founders Gareth & Nicola

*ALL CHRISTMAS DELIVERY DEADLINES HAVE NOW PASSED* 

Orders placed between 20th December & w/c 7th January will be dispatched from 7th January onwards. 

NON PLASTIC BEACH DELIVERY & RETURNS

We hope that you love our products as much as we do, and so if that is not the case then please be sure to contact us as soon as possible so we can help resolve things quickly. Email support@nonplasticbeach.com

YOUR ORDER

Shipping

Once we receive your order we review and process it, then usually dispatch within 1-2 days.

UK

  • Express Shipping is via Royal Mail 1st Class which takes 1-2 days to arrive  (£3.95)
  • Standard Shipping is via Royal Mail 2nd Class which takes 3-5 days to arrive  (£2.95)

Europe

  • Shipping to European addresses is via Royal Mail Standard International which takes 5-7 days to arrive. This is NOT tracked. (£8.00)

Rest of the World

  • Shipping to International addresses (outside of Europe) is via Royal Mail International post. This typically take 1-3 weeks to arrive. Please allow for possible delays through customs. (£20.00) 

Customs & Import Tax

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs.

DELIVERY

Please make sure that the delivery address & postcode are correct as we cannot be responsible for non delivery due to an incorrect address. Likewise in the event of extreme weather or other events out of our control, we cannot be responsible for any delivery delays.

CANCELLATION

If you wish to cancel your order you need to contact us ASAP. You may cancel an order without penalty as long as we receive the notification before it has been processed for delivery.

QUALITY & RETURNS

If you have any question about product quality or need to return a product, then contact us as soon as possible by email at support@nonplasticbeach.com

if you have simply changed your mind, please contact us within 14 days of receiving your item. We can accept returns of goods in an unused condition. Buyers will be liable for postage costs.

UK ORDERS 

STANDARD DELIVERY (£2.95) Order by 9pm on Monday 17th December

EXPRESS DELIVERY (£3.95) Order by 9pm on Wednesday 19th December

INTERNATIONAL ORDERS (ALL DEADLINES NOW PASSED)

Sun       2 December       Africa, Middle East

Wed      5 December       Cyprus, Malta, Asia, Far East, Eastern Europe (except Poland, Czech Republic and Slovakia)

Thu       6 December       Caribbean, Central and South America

Sat        8 December       Greece, Turkey, Australia, New Zealand

Wed      12 December     Canada, Czech Republic, Italy, Poland and USA

Tue       11 December     Finland, Sweden

Thu       13 December     Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland

Sat        15 December     Belgium, France, Ireland, Luxembourg

Whilst these are recommended deadlines, we cannot be held responsible for delivery delays due to issues such as industrial action, extreme weather and other events outside our control.